Frequently Asked Questions
Everything you need to know about our eco-friendly baby essentials.
What is your shipping policy for international orders?
We offer worldwide shipping with carbon-neutral delivery options. Shipping costs and delivery times vary by country and are calculated at checkout.
How can I track my Natural Baby Shower order?
Once your order is dispatched, you will receive an email containing a tracking link. You can also view your order status by logging into your account on our website.
What is your return policy for baby clothing and accessories?
We offer a 30-day return window for all unused items in their original packaging. For hygiene reasons, certain products like breast pumps and teething toys cannot be returned if the seal is broken.
Are the materials used in your clothing organic and safe?
Yes, we prioritize GOTS-certified organic cotton and sustainable materials to ensure all garments are soft, breathable, and free from harmful chemicals for your baby's skin.
Do you offer gift wrapping or personalized messages?
Absolutely! You can select our eco-friendly gift wrapping service at checkout and include a personalized handwritten note for the recipient.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna to make shopping easier for new parents.